Privacy Policy
Introduction and Effective Date
This Privacy Policy explains how Stake96 collects, stores, uses, and shares personal information belonging to users of our online casino platform in Australia. This policy is effective as of 1 January 2026 and was last updated in 2026. By creating an account or using our services, you acknowledge that you have read and understood how your data is handled.
Information We Collect
Stake96 collects account registration details such as your name, date of birth, email address, phone number, and residential address to verify your identity and comply with responsible gambling requirements. We also collect financial information related to deposits and withdrawals, transaction history, gameplay activity, and device or browser information when you access our platform. Additional information may be collected during identity verification or customer support interactions.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to remember your preferences, keep you logged in, and understand how you interact with our games and pages. These technologies also help us detect fraudulent activity and improve site performance. You can adjust your browser settings to limit or block cookies, though this may affect certain features of the Stake96 platform.
Analytics and Performance Tracking
We use analytics tools to measure site traffic, monitor user engagement, and identify technical issues that may affect your experience. This data is generally aggregated and used to improve our services rather than to identify individual users. Analytics providers may process this information on our behalf under confidentiality obligations.
Third-Party Service Providers
Stake96 works with third-party payment processors, identity verification services, and marketing partners who process personal data strictly to support our operations. These providers are contractually required to protect your information and use it only for the purposes we specify. We do not sell personal data to unrelated third parties for their own independent marketing purposes.
How We Use Your Data
Your data is used to operate your account, process transactions, verify your identity, prevent fraud, and comply with applicable regulatory obligations. We may also use your information to communicate promotions, account updates, or responsible gambling notices, where you have not opted out. Data may further be used for internal analysis to improve game offerings and platform security.
Data Storage and Security
Stake96 stores personal data on secure servers with technical and organisational safeguards designed to prevent unauthorized access, loss, or misuse. Access to user data is restricted to authorised personnel who require it to perform their duties. While we take reasonable steps to protect your information, no online system can guarantee absolute security.
Your Rights to Access and Deletion
You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask that your data be deleted where legally permissible. Certain records, such as transaction and identity verification data, may need to be retained for a required period to meet regulatory obligations. Requests can be submitted through your account settings or by contacting our support team.
Data Retention
We retain personal data for as long as your account remains active or as needed to fulfil the purposes described in this policy. Certain financial and identity records may be retained beyond account closure to satisfy legal and compliance requirements. Once retention periods expire, data is securely deleted or anonymised.
Contact and Policy Updates
If you have questions about this Privacy Policy or how Stake96 handles your personal information, you may contact our support team through the channels listed on our website. We may update this policy periodically to reflect changes in our practices or legal requirements, and any updates will be posted on this page with a revised date.